Exclusive Services

the best place to disconnect and find that peace

Rest, recharge your batteries and enjoy some tranquillity in the midst of this dynamic, lively city. The San Lorenzo H. in Madrid is the best place to disconnect and find that peace and quiet. This particular contrast is only possible because of the special way in which we have designed our establishment.

Every day will be an exciting experience for you. Experience every sensation as you discover Madrid’s historical enclaves and enjoy to the utmost in comfort from your room.

Transfer
Our transfer service will ensure your comfort and peace of mind from the moment you arrive in Madrid. Don’t worry about a thing and leave us in charge of your transfer. You’ll reach your destination quickly and safely, leaving room for flexibility.
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Occupancy policy
Our flexible occupancy policy can be adapted to your needs to ensure a comfortable stay: -Children under 2 years of age, FREE. FREE COT. -Children from 2 to 6 years of age FREE if they share a bed with adults. -Children over 2 years of age, or adults, who need an extra bed are at an additional €40 per bed per night. -The maximum number of cots and extra beds is 1 per room. -Cots and extra beds are subject to availability.
Continental buffet
Start your day with a delicious continental buffet. Enjoy the wide variety of options that will give your day the best start.
Housekeeping service
Our housekeeping staff will keep your room looking immaculate throughout your stay. Relax and enjoy a fresh, welcoming room where you can rest after a day of sightseeing in Madrid.
Tourist information service
Be swept away by the city’s best-kept secrets thanks to our personalised tourist information service. We provide exclusive recommendations so that you can explore the most authentic spots and iconic places.
24-hour reception
We are available at any time of the day or night. Our reception desk is open 24 hours a day, ready to deal with anything you need and offer assistance so that you can enjoy your stay in Madrid to the full.
Café bar
Take a moment to relax in our café bar, where you can sample a variety of drinks and snacks. Recharge your batteries before you explore Madrid or relax at the end of a day full of emotions.
Free WiFi
Stay connected at all times with our free WiFi. Share your experiences in Madrid with your loved ones and remain up-to-date with the latest news while you enjoy the comfort of your room.
Cots available on request
Travelling with little ones is much easier with our cots, available on request. We ensure your children are comfortable and safe so that the whole family can enjoy a fantastic stay in Madrid.
Child /Cot Policy
-Children 0-2 years of age-> free cot -Children 3-7 years of age-> free when sharing a bed -Children over 7 years of age-> €40 -Maximum no. of cots-> 1 -Maximum no. of extra beds-> 1 -Cots and extra beds-> subject to availability
Safe
Your security is our priority. Keep your valuables in the safe and enjoy the peace of mind that comes with knowing your belongings are secure during your time in Madrid.
Free luggage storage*
*1 large or 2 small suitcases per room
Alarm clock and telephone
Get up in time to make the most of your days in Madrid with our alarm clock and telephone. Don’t miss out on even one moment in this city full of life and excitement.
Medical service
Your wellbeing comes first. We have a medical service available to deal with any emergency or medical needs during your stay in Madrid. Available 24 hours a day.
Parking
Explore Madrid in comfort and with peace of mind knowing that your vehicle is safe in our exclusive car park. Enjoy the comfort of having your own means of transport to discover the city.
Car rental
If you want to explore Madrid at your own pace, we offer a car rental service. Discover the city and its surroundings with freedom and flexibility, exploring every corner at your own speed.
Fixed-rate taxi
Simplify your journeys in the city with our fixed-rate taxi service. Forget any concerns about prices and enjoy safe, reliable transportation that will take you to your destination without any setbacks.